01
Information We Collect
We collect personal, technical and educational information to provide our services effectively.
Personal Information
- Name, email address, phone number, and institutional affiliation
- Educational background and professional credentials
- Communication preferences and contact history
- Demo requests and service inquiries
Technical Information
- IP address, browser type, and device information
- Website usage patterns and navigation data
- Cookies and similar tracking technologies
- Performance analytics and error logs
Educational Data
- Institution details and requirements
- Curriculum preferences and educational goals
- Student enrolment numbers and demographics
- Training and certification records
02
How We Use Your Information
Your information helps us deliver personalised educational solutions and improve our services.
Service Delivery
- Provide robotics education solutions and ERP services
- Customise curriculum and training programmes
- Deliver technical support and maintenance
- Process service requests and demonstrations
Communication
- Respond to inquiries and provide customer support
- Send service updates and educational resources
- Share relevant industry news and innovations
- Conduct satisfaction surveys and feedback collection
03
Information Sharing & Disclosure
We share information only with trusted partners and when legally required, always with appropriate safeguards.
Third-Party Service Providers
- Email service providers for communication
- Cloud hosting services for data storage
- Analytics platforms for website optimisation
- Payment processors for financial transactions
04
Data Security & Protection
We implement comprehensive technical and organisational measures to protect your data.
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure cloud storage with access controls
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
05
Your Rights & Choices
You have comprehensive rights to access, control and manage your personal information.
Access & Control
- Request access to your personal information
- Update or correct inaccurate data
- Request deletion of your personal data
- Object to certain processing activities
06
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyse website usage.
Types of Cookies
- Essential cookies for website functionality
- Analytics cookies for usage statistics
- Preference cookies for user settings
- Marketing cookies for relevant content