This policy sets out how and when you may cancel a service with Techvein, what refund applies in each case, and the circumstances in which we may cancel. We understand that circumstances change, and we aim to be fair and transparent.
This Cancellation Policy outlines the terms and conditions under which clients may cancel services with Techvein IT Solutions Pvt. Ltd. We understand that circumstances change, and we strive to be fair and transparent in our cancellation procedures.
The cancellation terms vary based on the type of service.
To cancel your service, please follow these steps.
Cancellation is effective only upon receiving written confirmation from Techvein IT Solutions Pvt. Ltd.
We reserve the right to cancel services under the following circumstances.
Where we cancel due to client breach, no refunds will be provided. Where we cancel because we are unable to deliver, full refunds will be issued.
We encourage rescheduling instead of cancellation wherever possible.
In the event of force majeure — natural disasters, pandemics, government orders and similar — either party may cancel or postpone services without penalty.
If a client fails to attend a scheduled training, workshop or consultation without prior notice:
Once a cancellation request is approved:
We understand that exceptional situations arise. If you have circumstances not covered by this policy, please contact us to discuss your situation — we consider requests case by case and aim to find a fair resolution.
Cancellation requests must be made in writing and are effective only once we confirm them in writing. Where a service can be rescheduled instead, we will always offer that first.
This Cancellation Policy may be updated from time to time. Changes will be posted on this website and take effect immediately. We encourage you to review this policy periodically.